Help Center

Introducing the New G3 Series!

All the G3 models have the same new features and are based on the same electronics, LEDs lights and wavelengths with half the LEDs peaking at 660nm and the other half peaking at 850nm. 

Their dimensions, treatment area and number of LED’s are the key difference. 

• The Tabletop measures 10.6"H x 9"W x 2.6"D". It is best suited for targeted treatments. It has 60 LED's.

• The Pro measures 35.8"H x 11.8"W x 2.6"D is designed to cover more than half your body at close range. It has 300 LED's.

• The Max is a full body panel which measures 70.86"H x 11.81"W x 2.6"D and provides lengthwise coverage for most people and widthwise coverage with those who have narrower frames. It has 600 LED's.

• The Ultimate is our biggest panel and provides full body coverage for most people even those with wider shoulders. It measures  70.86"H x 23.62"W X 2.6" D. It has 1200 LED's.

That entirely depends on your budget, the reason you are buying the light - including the size of the area you are trying to treat, the benefit you are seeking and how much time you have to spend on treating yourself. 

The sizes range from the Rouge Tabletop G3 which is geared towards targeted treatment, Rouge Pro G3 which is considered half body, the Rouge Max G3 which is for full body with narrower width and the full body Rouge Ultimate which covers wider frames -  we cover all your needs. We even have Rouge Nano which is portable for when you are on travel. Feel free to reach out to us to help determine which is the best choice for you!

Irradiance, or power density, is an important variable to consider when buying a red light therapy panel. It dictates how effective your treatments will be and how deeply the NIR wavelength will be able to penetrate for deep tissue benefits.

The new G3 series all emit approximately 200nm/cm2 at close range of about 6" away, as measured with the industry standard handheld solar power meter. This is one of the highest levels on the market. 

Rouge panels also feature a generous number of LED's in order to provide high light density as well. Our panels have among the highest number of LED's distributed evenly across the panel for the most optimized and consistent blanket of light energy that is not disrupted by gaps in the panel or seams when multiple smaller panels are used modularly as is often the case with our competitors. 

These levels change as one moves further away from the panel, or can be adjusted with our new dimmable feature on the control panel.

We welcome this question! 

This is what we get excited about, folks. We’ve worked so hard to be able to provide you with personal red light therapy devices that are not only compact and affordable, but powerful, too. And now, hold onto your hats, ‘cause we’ve got receipts. 

We sent the Rouge Pro for independent testing at the aptly-named Independent Testing Laboratories in Boulder, Colorado. One of the first light testing laboratories in the country, ITL is the gold standard for unbiased third-party light and photometric testing. With 60 years of experience and a strict adherence to the guidelines of the Illuminating Engineering Society of North America (IESNA), it’s the go-to testing lab for lighting manufacturers, architects, governments, and many other organizations across the country and beyond.

While ITL’s mandate is to provide clients with data that is easy to read and interpret, the terminology might not be so clear to everyone. In other words, what’s the difference between a joule and a watt, and why is it important for red light therapy? Let’s break it down. 

Energy is, in a nutshell, what is transferred to an object to make it work. The unit of energy is the joule. Power, on the other hand, is the rate at which energy is transferred, and is measured in watts. A watt equals a joule per second. So, if you’ve got a 100 watt light bulb, it’s transferring 100 joules of energy per second. 

We had the Rouge Pro tested for total light output power (watts), total energy output in 10 minutes (joules), device surface area (sq cm), and energy density (joules/sq cm/minute). We also know that two of our competition’s devices underwent the same tests, the Joovv Solo and the MitoMax, which is great because it allows us to see how Rouge red light therapy measures up. The results blew us away. 

Click here to download the PDF report - ITL Boulder tests the Rouge Pro.

All of our products are manufactured in China. We are very close to our manufacturing partners who are among the very best run facilities in the country, employees are all treated very well and earn excellent salaries. We collaborate with them on product design and engineering, as well as on logistics / fulfilment and of course we are in constant communication with the team in Shenzhen.

Absolutely! We are thrilled to announce that We sent the Rouge Pro for independent testing at the aptly-named Independent Testing Laboratories in Boulder, Colorado. One of the first light testing laboratories in the country, ITL is the gold standard for unbiased third-party light and photometric testing. Also the same lab used by all our competition, so we can really compare results. Rouge Red Light Therapy Outshines the Competition - By 2.75X! Below is a pictograph which shows how each device ranked. Click here to read more about the results

These devices are often referred to as "500W", "1000W" and "1500W" - this only refers to the maximum capacity of the LEDs that are mounted onto the units. It does NOT reflect how much energy they consume or relay through photons. They're simple indicators of maximum power capacity of the LEDs which are all 5W capacity LEDs. 

The Tabletop has 100 LEDs @ 5 watts maximum capacity each. It consumes 120 watts

The Essential has 200 LEDs @ 5 watts maximum capacity each. It consumes 235 watts

The Pro has 300 LEDs @ 5 watts maximum capacity each. It consumes 352 watts

The Ultimate has 1200 LED's @ 5 watts maximum capacity each. It consumes 1500 watts

One of the most important factors to consider when buying a red light therapy device is the amount of EMF generated by the product. 

All of our panels have extremely low EMF ratings, and at a 4" distance, the reading is a steady 0.00 - making Rouge the industry's lowest EMF emission panels.

The Tabletop, Essential and Pro are designed to be connected together and work as one. You can connect multiple units together, although by far the most common configurations are 2 or 3 panels. 

Each device comes with a patch cable to allow it to receive power from another panel. They connect together in a daisy-chain and only the main panel will draw power from the wall outlet. They communicate together wirelessly through Bluetooth technology. No configuration is required, and assembling two panels together is extremely simple. 

You do not need adapters. We ship all of our devices with the correct electrical cord for your country based on the type of electrical plug selection you make when you add a product to your cart. 

Horizontal - 4 Pros 

Vertical - up to 6 Pros or 1 Ultimate -  or different combinations of our three models. 

About half of the lights on all Rouge devices deliver Near Infrared (NIR) light at 850nm. This light spectrum is invisible to the human eye, which is why you cannot actually see light coming from them. If you use only NIR, the device will appear to emit no light. If you use red, or both NIR and red light, then you will see bright red light coming from the panel.

Don't worry, this is totally normal.

If you have only one panel, the solution is to simply press the small silver button the back of the panel next to the red on and off switch. Everything will return to normal operating mode.

If connecting more than one panel, follow the directions below.

 1. Plug the power cord into the female socket of your therapy light.

2. Plug the other end of the power cord into a wall socket.

3. Rouge Series light has two red power switches, both on

the same side of the power cord socket. Each switch

controls 50% of the LEDs in the light. One control all RED

LEDs, and the other control Infrared LEDs.

4. Press the switches, the light will work in full power.

NEXT: Follow the directinos in the picture below:

ROUGE RED LIGHT THERAPY DOSAGE GUIDELINES

We recommend starting slow with shorter sessions at a greater distance. Be conservative on initial dosage when working on more sensitive areas. Adding up all the areas you will treat, do not exceed 120 joules of exposure per session, which is approximately 15-20 minutes of total exposure at close range.

These guidelines are valid for all Rouge red light therapy products.

Frequency: 

Minimum of 3 times per week, ideally once daily. If more than once per day is required, sessions should be at least 6 hours apart.

Distance from light:

The closer you are, the shorter your session will be and you will cover a smaller surface area. If you stand further away, you will be able to cover a larger area but more time will be required. Remember that we need to give the treatment area a certain amount of energy, as we move away from the light the energy available to your body diminishes rapidly.

For skin issues: 

Skin requires 3 to 15 joules of red light (660nm) per session which you can achieve by following these guidelines:

6” (15 cm) from the light for 30 seconds to 2.5 minutes

12” (30 cm) from the light for 1 minute to 3.5 minutes

18” (45 cm) from the light for 1.5 minutes to 5 minutes

24” (60 cm) from the light for 2 minutes to 7 minutes

36” (90 cm) from the light for 3 minutes to 14 minutes

Note: If you are using red light for anti-aging or general skin health purposes, then you should stand between 12 and 36 inches from the light.

For more specific therapeutic or medical uses like treating wounds, scars, sores or other skin disorders or to stimulate hair growth then you should stand closer, between 6 and 12 inches for maximum effectiveness.

For deeper issues:

For treating deeper issues, like muscle, brain, bones, tendons, glands, fat, joints, fat, etc., we need between 10 and 40 joules of near infrared light (850nm). In this case we will always want to be close to the light. Here are guidelines to follow:

6” (15 cm) from the light for 2 minutes to 7 minutes

12” (30 cm) from the light for 5 minutes to 10 minutes

Red and red/infrared LED lights use ranges of wavelengths that penetrate the outer layer of the skin, providing the cells with usable energy. This brings about various reactions in the cells which are believed to have benefits. Learn More.

Red light therapy is generally considered to be very safe and there are no known side effects. However there are some considerations where you should avoid using red light or at least discuss it with your physician.

If you are sensitive to light, we recommend speaking to your doctor prior to using Rouge. If you are pregnant, have cancerous or potentially cancerous lesions, or if you are taking medication such as Tetracycline, Digoxin, Retin A, or any other photosensitizing drug, you should speak to your healthcare provider before using Rouge. You should not use Rouge on infants.

 We do recommend wearing the protective goggles that come with each Rouge panel (please note that the Rouge X and Nano do not come with goggles as they are designed for targeted treatment). We also advise against looking directly into the LED lights as they are very bright. 

Red light is visible to the eye. We  use 660nm wavelength for all of our devices. It is a shorter wavelength, widely used in research and clinical settings. This wavelength is short which means it hits the surface of the skin and penetrates about 1-2mm below the skin's surface. Meanwhile, Near InfraRed (NIR) light is nearly invisible to the naked eye, and it penetrates deeper below the skin surface, 2 to 3mm. Rouge lights are always balanced with half our lights at 660nm and the other half at 850nm.

You can expect your order to leave one of our warehouses within approximately two business days of placing your order.

We offer free shipping for many  countries, including the United States, Canada, most European and Asian countries, as well as Australia / New Zealand.

Full list of free shipping countries is:

China, Hong Kong, Japan, Malaysia, Philippines, Singapore, South Korea, Thailand, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom, Vatican City, Australia, Canada, United States

Note: For other destinations, shipping fees are too high and we cannot offer the same. In those cases they will be calculated at checkout. 

Yes, when you place an order, you will receive an email from Rouge that contains a link to keep track of your package.

We ship internationally. Please note, when an order is shipped, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These duty fees are not included in our prices and we are unable to calculate import fees added to your shipment. If applicable, these charges are the responsibility of the recipient and will typically be due once the shipped goods arrive at the country of destination prior to delivery. For further information, we recommend contacting your local customs office.

Full list of free shipping countries is: China, Hong Kong, Japan, Malaysia, Philippines, Singapore, South Korea, Thailand, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom, Vatican City, Australia, Canada, United States

If you have any questions, we are here to help. Our preferred mode of communication is chat (the blue icon at the bottom of your screen) and email (use the form below for email) which allows us to keep track of everything and provide superior response times. 

Please visit our Contact Us page to initiate a chat, you will see the box at the bottom of the page - we look forward to talking to you! You can also call us toll-free at 1 (833) 848-2977Rouge Red Light Therapy is headquartered in Montreal, QC, Canada

Yes! We have partnered with PayBright to offer flexible payment plans which allow you to break down the cost of a purchase into a series of biweekly or monthly instalments. 

Pay Monthly

• Monthly payments over 12 to 36 months 
• For larger purchases.
• Highest approval rate in Canada
• Easy, automatic payments

Pay in 4

• 4 interest-free biweekly payments for smaller purchases.
• No interest or fees
• No impact on credit score
• Easy, automatic payments

Absolutely, in this case Paypal is simply our payment processor and offers an option to either use a Paypal account or simply pay with a credit or debit card, Simply click on Complete Purchase and you will be directed to the Paypal page where you can click on "pay with Debit or Credit card"

All Rouge products are built to last and come with a 60 day satisfaction guarantee, as well as a 3-year limited warranty.

As we offer free shipping to you, if you must return an item, you will be responsible to pay return fees.

What items are returnable? 

All Rouge Light Panels - within 60 days from the date of purchase

In like new condition

In the original packaging with all of the accessories and cables

Please note that we cannot accept the return of stands that have been assembled in part or in full, or have had the hardware disturbed in any way that shows signs that it is not new. Only stands that are in the box exactly the way they were shipped are eligible for return, they must have all the hardware in the new, original unopened packaging and have no visible signs of having been removed from the box. 

What items are non-refundable? 

 The following items cannot be returned:

Gift cards, Accessories and stands that have been assembled/used

The item I received is damaged!

If the purchased product is faulty, reach out to us within 7 days of the delivered date.

Can the items be exchanged?

We allow the exchange of purchased items for select variants. Once the exchange request is approved, the replaced item will be shipped to you.

What are the refund options?

The following refund options are supported:

Refund to the original payment method

Refund to store credit (if applicable)

How do I ship back the items?

For instructions on how to ship the returned products, refer to the email received after placing the return request.

How soon will I get my refund?

Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 - 7 working days after approval.